Terms of Use

1. Agreement

These Terms of Use ("Terms") govern access to and use of the website risemark.life ("Website") operated by RiseMark Growth Pte. Ltd. (UEN 202791473K) ("RiseMark", "we", "us", "our"), a marketing agency registered in Singapore with its office at 12 Kallang Avenue, #09-08, Aperia Tower 2, Singapore 339511.

By accessing the Website, you agree to these Terms. If you do not agree, do not use the Website. Separate written agreements — including signed scopes of work, proposals and service contracts — govern paid client engagements and prevail over these Terms where they conflict.

2. Governing law and jurisdiction

These Terms and any dispute arising from or relating to the Website are governed by the laws of the Republic of Singapore, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts of Singapore, subject to any mandatory consumer protections that may apply to you in another jurisdiction.

3. What RiseMark is — and is not

RiseMark is a growth and performance marketing agency providing professional services to business clients, including marketing strategy, paid media management (Google Ads, Meta Ads, LinkedIn, TikTok and related PPC), search engine optimisation, conversion rate optimisation, analytics and attribution, content marketing, copywriting, social media support, brand strategy, creative direction, marketing automation and email marketing, and reporting — delivered under a signed scope of work.

Brand name clarification: "RiseMark" means raising the benchmark number we agree with a client — such as qualified enquiries, cost per acquisition, or revenue from paid search. It does not refer to trademark registration, intellectual-property legal services, investing, trading, passive income, side-income schemes, or personal development.

Domain clarification: The .life domain extension is branding only. This Website is not a wellness, fitness, nutrition, life-coaching, insurance, or lifestyle blog. We do not sell supplements, provide therapy, or offer personal transformation programmes.

Service model clarification: We are a professional services agency, not a marketing course or academy as our primary offer, not a software-as-a-service product you log into, not a multi-level marketing scheme, not a "guaranteed leads" or get-rich programme, and not a vendor of bought followers, bot traffic, or black-hat SEO.

4. Website use licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view Website content for personal or internal business evaluation purposes. You may not:

• Copy, scrape, mirror or redistribute substantial portions of the Website without written permission;
• Use automated tools to harvest content or contact details for unsolicited marketing;
• Attempt to gain unauthorised access to our systems, forms or backend infrastructure;
• Introduce malware, interfere with security, or overload the Website;
• Misrepresent affiliation with RiseMark or impersonate our personnel;
• Use the Website in violation of applicable law.

All intellectual property in Website design, copy, logos, and layout remains owned by RiseMark or our licensors unless otherwise stated.

5. No professional engagement from browsing alone

Information on the Website is general marketing commentary, not legal, financial, tax or investment advice. Submitting a contact form is an enquiry only — it does not create a client relationship, agency mandate, or obligation for RiseMark to accept your project. A client engagement begins only when both parties sign a scope of work or service agreement with defined fees, deliverables and timelines.

6. Marketing results disclaimer

Marketing outcomes depend on many factors outside our full control, including your product, pricing, market conditions, competition, budget, sales process, website quality, seasonality, platform policy changes, and the speed at which your team implements recommendations.

We do not guarantee search engine rankings, organic traffic levels, paid media click volumes, leads, sales, revenue, return on investment (ROI), return on ad spend (ROAS), viral reach, or any specific commercial result. Past performance described in illustrative case studies on the Website is not a promise of future performance for your business.

Any projections or indicative figures shared during a growth review are estimates for planning purposes unless explicitly guaranteed in a signed contract — which our standard terms do not provide for performance outcomes.

7. Ethical practice

We commit to ethical, white-hat marketing practice: transparent reporting, consent-based email marketing, platform-compliant paid media, and SEO techniques that align with search engine guidelines. We do not engage in link schemes, cloaking, fake reviews, purchased engagement, or misrepresentation of campaign performance. Clients who instruct us to act contrary to law or platform policies may be declined or terminated.

8. AI-assisted workflows

We may use AI tools to assist with research, analysis and draft content. Human staff review strategy and client-facing deliverables. AI output may contain errors; we do not warrant that AI-assisted drafts are free from inaccuracy. Client data processed through AI tools is handled under our Privacy Policy.

9. Third-party platforms and links

The Website may link to third-party sites — advertising platforms, analytics providers, professional networks. We do not control and are not responsible for third-party content, privacy practices or availability. Your use of third-party services is subject to their terms.

When we manage client campaigns on third-party ad or analytics platforms, those platforms' terms apply to account usage in addition to our client contract.

10. Client contract terms (summary)

While full terms appear in each signed scope of work, typical client engagements include:

• Defined deliverables, fees in Singapore dollars (SGD), and payment schedule;
• Client responsibility to provide timely access, assets, approvals and accurate product information;
• Media spend paid directly by the client to advertising platforms unless otherwise agreed in writing;
• Reporting cadence aligned to the agreed primary KPI;
• Confidentiality obligations on both parties;
• Termination notice periods as specified in the contract;
• Limitation of liability clauses appropriate to professional services.

In case of conflict between these Website Terms and a signed client contract, the signed contract prevails for that client relationship.

11. Fees and indicative ranges

Indicative fee ranges published on the Website or shared in proposals are estimates only, not binding quotes. Final fees are stated in a signed scope of work. We may decline projects that require guaranteed outcomes, unethical tactics, or scope we cannot staff responsibly.

12. User submissions

When you submit information through our contact form, you represent that it is accurate to the best of your knowledge and that you have authority to share it. You grant us permission to use enquiry content to respond and, if you become a client, to deliver services. See our Privacy Policy for data handling.

13. Disclaimer of warranties

The Website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the fullest extent permitted by Singapore law.

We do not warrant that the Website will be uninterrupted, error-free, or free from harmful components, though we take reasonable steps to maintain security and availability.

14. Limitation of liability

To the fullest extent permitted by law, RiseMark Growth Pte. Ltd. and its directors, employees and contractors shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising from use of the Website or reliance on Website content.

Our aggregate liability for claims relating to the Website (excluding client contracts) shall not exceed SGD 500, unless mandatory law provides otherwise. Client engagements are subject to separate liability caps in signed contracts.

15. Indemnity

You agree to indemnify and hold harmless RiseMark from claims, damages and expenses (including reasonable legal fees) arising from your misuse of the Website, violation of these Terms, or infringement of third-party rights through content or instructions you provide to us as a client.

16. Privacy and cookies

Personal data collected through the Website is processed under our Privacy Policy in compliance with the PDPA. Cookies are described in our Cookie Policy.

17. Changes to the Website and Terms

We may modify Website content, features or these Terms at any time. The "Last updated" date will change when Terms are revised. Continued use after changes constitutes acceptance of updated Terms for Website use. Material changes affecting active client contracts will be communicated through contract channels.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving intent.

19. Entire agreement (Website)

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding use of the Website. They supersede prior oral or written understandings about Website use, but not signed client service agreements.

20. Contact

RiseMark Growth Pte. Ltd.
12 Kallang Avenue, #09-08, Aperia Tower 2, Singapore 339511
UEN 202791473K
Email: [email protected]
Phone: +65 6796 2418